Knowledge Management System Development Using Tiwana Roadmap and Agile Scrum at HP Service Center Denpasar. Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika), [S. l.], v. 11, n. 2, p. 695–705, 2026. DOI: 10.35314/9z4bmv04. Disponível em: http://210.79.191.38/index.php/ISI/article/view/1649.. Acesso em: 8 jul. 2026.